London Ambulance Service and our local hospitals are extremely busy. Please support our staff by only calling 999 in an emergency. If you feel unwell and it is not an emergency please call your GP. If your GP isn’t open and it is urgent please visit nhs.uk/111 online or phone 111. They will able to guide you to where you can get help or book you in to see a GP.
Unless you are aged 80 and over and have not been contacted about having your first vaccine, please DO NOT contact your GP for a COVID-19 vaccine.
The NHS is prioritising vaccinating people who experts have agreed will benefit the most. We will let you know when it is your turn. Please see here for advice.
If you are aged 80 and over, and have not been contacted about a first vaccination please let us know. If you are aged 80 and over and housebound we have had to wait until we had the right vaccine, the right procedures and processes, so we have only recently started visiting homes - however there is no harm in ringing us to check we have you on our list.
Getting the help you need
The NHS in London is very busy as coronavirus infection rates continue to be high, but we’ll help you get urgent care when you need it.
Most consultations are over the phone and via video. This is for everyone's safety. We will assess your situation and invite you into the practice if needed.
We can arrange same-day appointments if you need urgent care but please don't visit without an appointment. Appointments will be held in the best way to keep you safe from Covid.
You can also contact 111, day or night, for other urgent health advice - including if you have concerns about your Covid-19 symptoms.
Please remember that 999 and A&E are for emergencies.
Please help reduce infections, protect the NHS and keep each other safe by following the latest rules.
Warning of vaccine scam phone calls
Scammers are using the rollout of the Covid-19 vaccine to try to con people out of money, a council has warned.
Wirral Council told people to be on their guard after residents of New Ferry were prompted to book non-existent "vaccine appointments" in a recorded phone message.
Those receiving the calls are then asked to confirm by pressing a button on their phone - which results in them being billed by their provider.
Elderly people have been targeted by the calls, the council said.
Practices are also aware of other scams where patients are being called up and charged for ‘so called’ vaccination appointments and, of course, the elderly and vulnerable are the prime targets
Cervical Screening Programme
We are now able to offer Cervical Screening (Smear tests) for patients overdue or due for their test. Please call reception to book
We are continuing to keep you updated on the government’s response to COVID-19 (Coronavirus)
The following information is taken from https://www.gov.uk/coronavirus
We can all help control the virus if we all stay alert. This means you must:
Do not leave home if you or anyone in your household has symptoms
What are the symptoms of Coronavirus?
- A high temperature
- A new, continuous cough
- A loss of, or change to, your sense of smell or taste
What should I do if I have symptoms?
Follow the new NHS test and trace advice (see below)
NHS test and trace service
Isolate: as soon as you experience coronavirus symptoms you must self-isolate for at least 10 days. Anyone else in your household must self-isolate for 14 days from when you started having symptoms
Test: order a test immediately at www.nhs.uk/coronavirus or call 119 if you have no internet access
Results: if your test is positive, you must complete the remainder of your 10-day self-isolation. Anyone in your household must also complete self-isolation for 14 days from when you started having symptoms. If your test is negative, you and other household members no longer need to self-isolate
Share contacts: if you test positive for coronavirus, the NHS test and trace service will send you a text or email alert or call you with instructions of how to share details of people with whom you have had close, recent contact and places you have visited. It is important that you respond as soon as possible so that we can give appropriate advice to those who need it. You will be told to do this online via a secure website or you will be called by one of our contract tracers
Alert: you will be alerted by the NHS test and trace service if you have been in close contact with someone who has tested positive for coronavirus. The alert will usually come by text, email or phone call. You should then log on to the NHS test and trace website, which is normally the easiest way for you and the service to communicate with each other – but, if not, a trained call handler will talk you through what you must do. Under-18s will get a phone call and a parent or guardian will be asked to give permission for the call to continue
Isolate: you will be told to begin self-isolation for 14 days from your last contact with the person who has tested positive. It’s really important to do this even if you don’t feel unwell because, if you have been infected, you could become infectious to others at any point up to 14 days. Your household doesn’t need to self-isolate with you, if you do not have symptoms, but they must take extra care to follow the guidance on social distancing and handwashing and avoid contact with you at home
Test if needed: if you develop symptoms of coronavirus, other members of your household must self-isolate immediately at home for 14 days and you must book a test at www.nhs.uk/coronavirus or call 119 if you have no internet access. If your test is positive, you must continue to stay at home for at least 7 days and we will get in touch to ask about your contacts since they must self-isolate. If your test is negative, you must still complete your 14-day self-isolation period because the virus may not be detectable yet - this is crucial to avoid unknowingly spreading the virus.
For information on certification for work see further information on our website: sickness certification
Useful links for patient information during Coronavirus
Information for carers - https://www.carersuk.org/help-and-advice/health/looking-after-your-health/coronavirus-covid-19
Smokefree Hackney is the stop smoking service for people who live, work or study in Hackney.
Anyone can refer themselves or someone else to the stop smoking service via the Smokefree Hackney website https://www.smokefreehackney.org/referral
or they can call Smokefree Hackney on 0800 046 9946
or email them at Smokefreehackney@nhs.net
Are you experiencing Domestic Violence?
Please call and make an appointment with one of our Doctors to discuss any concerns
other sources of help:
Refuge 24-hour National Domestic Abuse Helpline 0808 2000 247
If you are in immediate danger call 999 and press 55 if you are not able to talk
Support for patients recovering from Covid-19
Homerton Hospital have produced a very useful leaflet for patients recovering from Covid-19. Click on the link below
Covid Recovery Pack
Support for patients shielding
We have attempted to contact all our patients who are shielding to offer support and offer referral to a Social Prescriber
If we have not reached you, or you are now struggling and need help with prescriptions/shopping etc, please contact the Practice so we can help you
For up to date guidance on shielding - please click on the following link gov.uk Shielding information
Link to Coronavirus information leaflets in 60 different languages
We are looking to recruit more people to our Patient Participation Group (PPG)
Can you help?
We are always looking for new members of our Patient Participation Group
It is a chance to be a voice for others with the aim of improving the patient experience at Stamford Hill Group Practice
Would you be willing to join?
The group meets quarterly to exchange and discuss views about the services provided in the practice
We are hoping to move to virtual meetings to make it easier to be a part of the group
If you are interested in joining the group, please ask one of our reception team for more information
or send an email to email@example.com
Mental Health during Coronavirus Pandemic
Information taken from https://www.nhs.uk/oneyou/every-mind-matters
The coronavirus (COVID-19) outbreak means life has changed for us all. It may cause you to feel anxious, stressed, worried, sad, bored, lonely or frustrated.
It's important to remember it is OK to feel this way and that everyone reacts differently – for most of us, these difficult feelings will pass.
There are some simple things you can do to help you take care of your mental health and wellbeing during times of uncertainty. Doing so will help you think clearly, and make sure you are able to look after yourself and those you care about.
Here are 10 ways you can help improve your mental health and wellbeing if you are worried or anxious about the coronavirus outbreak covid anxiety tips