Opening Times

Evening & Weekend Appointments - Extended Access

In addition to the practice opening hours, patients in City & Hackney have access to GP, Practice Nurse, Pharmacist and Healthcare Assistant / blood clinic appointments from 6.30pm - 8.00pm Monday to Friday and to GP appointments from 8.00am - 8.00pm Saturday, Sunday and Bank Holidays as part of the Extended Hours GP Access Service.

These appointments are available at GP practices across City & Hackney.  Patients can book these appointments by contacting their own GP practice during opening hours or by calling NHS 111 when their practice is closed. 

 Staff at those practices will have access to your medical records to ensure that you receive the best possible care and support.

DUTY DOCTOR SERVICE – FOR WHEN YOU HAVE AN URGENT MEDICAL PROBLEM

This service offers you quick access to your GP practice, where they know you and have your full medical record. We recommend this service instead of going to A&E at the hospital

1. Phone the surgery and explain to reception that you have an urgent problem
2. Reception can then put you on the Duty Doctor list
3. The Duty Doctor will ring you back within 2 hours

The Duty Doctor will decide with you what you need, which could be:

• Advice over the phone
• An appointment at the surgery
• A home visit if you are really not well
• A referral to another service

By March 2019 everyone in England will benefit from access to general practice appointments in the evenings and weekends at a time that is most convenient to them. This is part of a national drive to help improve access to general practice and get the best possible outcomes for patients. Further information is available at www.england.nhs.uk/gpaccess

When We Are Closed

If you require urgent medical advice outside of the practice opening hours, please call 111 who will be able to direct you to the appropriate service.

If you are having breathing difficulties, chest pain or any other life threatening emergency please call 999.