Non-English Speakers

Our staff are trained in how to communicate with Non - English speaking patients

We use a telephone interpreting service called Language Line and can organise telephone interpreters instantly for telephone consultations at home or consultations in the practice

Please let us know if you need to use our interpreting services. We will put an alert on your notes so that staff are aware you will need an interpreter to communicate

The following fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages

chinaChinese (Cantonese)portugalPortuguese
chinaChinese (Mandarin)spainSpanish

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