Welcome to Stamford Hill Group Practice
PatientFirst
ATTENTION!! We will be changing our appointment system from Monday 4th March to improve access for you the patient.
With this new system you can now have a telephone consultation to discuss your health concerns with your GP on the day of your choice!
Once your GP has spoken to you, they will either manage your concerns over the phone or offer you a face to face appointment on the same day.
How Does This Work?
There will be 2 ways to book a GP consultation
First Way: Book a telephone consultation online 24hrs in advance using patient onlineservices. The GP will then call you within 15 minutes from your chosen time slot. This should make things easier for you as you no longer need to call the surgery to book an appointment.
Second Way: Call the surgery from 8am on the day you want an appointment, your telephone appointment will be booked and you will be asked to wait for the GP to call you back. We also have an automated booking system that you can use to book, cancel or check your appointment. This can be accessed by calling the main surgery number and selecting Option 1.
As a lot more appointments will now be offered each day, this means you will get to speak to your GP on the day you want to been seen
If you don’t have access to online services please bring proof of ID into the practice so we can set you up for this. Access to online services will also enable you to do things like request your repeat prescriptions, etc.
At Stamford Hill Group Practice we take pride in offering the highest standard of patient-centred healthcare. We run many clinics for chronic disease care and offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery and childhood vaccinations.
We have ten consulting rooms, two nurses' treatment rooms, offices for the practice manager, deputy practice manager, assistant manager, reception manager, secretarial and administration offices.
We also have an in-house team of Health Visitors, as well as a visiting physiotherapist, child psychologist and diabetic nurse specialist.
All our public areas are wheelchair accessible. Our practice booklet is available in large font and it is also available in braille. We have a hearing loop fitted in reception and a portable loop that can be used in consulting rooms and home visits.
How information about you helps us to provide better care.
Confidential information from your medical records can be used by the NHS to improve the services offered so we can provide the best possible care for everyone.
This information along with your postcode and NHS number but not your name, are sent to a secure system where it can be linked with other health information.
This allows those planning NHS services or carrying out medical research to use information from different parts of the NHS in a way which does not identify you.
You have a choice,
If you are happy for your information to be used in this way you do not have to do anything.
If you have any concerns or wish to prevent this from happening, please speak to practice staff or ask at reception for a copy of the leaflet “How information about you helps us to provide better care”.
More information including the leaflet can be found here
www.nhs.uk/caredata & in the Important Information link on the right.
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(Site updated 24/01/2020)