Appointments
Routine Appointments
- Book an appointment online via the link at the top of this page
- Use an online form to request an appointment. We will respond within 48 hours when we are open.
- Phone us Monday to Friday from 8am
- Visit the surgery and speak with a receptionist.
You will be contacted by a GP and they will listen to your concerns and ask about your symptoms. Together you will decide what to do next. This may involve:
- Video consultation (same day)
- Face to Face consultation (same day)
- Sending photographs via secure text message /email to enable diagnosis and management over the phone (same day)
Where possible you can book with the GP of your choice. Please refer to the list of days that each Doctor works
Time to talk
Patients with more than two long term conditions may be offered an extended consultation with a doctor, nurse or pharmacist. If you are offered one of these appointments you may find the prompt sheet below useful.
Doctors Usual Working Days

Home Visits
If possible please try to telephone reception before 10am if you require a home visit.
A doctor or nurse may phone you back to find out more about your symptoms and check a home visit is needed.
Home visits are only available for patients who are housebound because of illness or disability.
If you are very unwell with severe or life threatening symptoms such as difficulty breathing or severe chest pain, please call 999.
If you need help with your appointment
Please tell us:
- If there’s a specific doctor, nurse or other health professional you would prefer to respond
- If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- If you need an interpreter
- If you have any other access or communication needs
Text Reminder Service
We have a texting service which allows you to receive confirmation and reminders about your appointments.
Please remember to update your contact details with us when you change address, telephone numbers and email address.
Extended Hours
Evening & Weekend Appointments - Extended Access
Evening and weekend appointments are now available for our patients, in addition to our normal opening hours of 8am to 6.30pm.
These evening and weekend appointments may take place by phone, video, or face-to-face depending on your clinical need.
You may be offered an appointment at your GP practice, another local GP practice or another local NHS service. This is because we are working with other local GP practices to provide these appointments - our practice is part of a small group of practices called a Primary Care Network. This group of practices works together in a number of ways to deliver services in your area.
Page created: 13 March 2024